Which items are not eligible for return?

• Related Articles

• Will I get a replacement or refund for wrong/damaged items?

  Yes. Once images are approved, a return pickup will be arranged and a refund will be initiated.

• I returned multiple items. Why did I receive a partial refund?

  Refunds are processed item-wise based on what has been returned and cleared by our QC team. You’ll receive separate refund notifications for each item.

• Who bears the shipping cost for damaged/wrong products?

  There is no charge to you. All return pickups for wrong, damaged, or defective items are completely free.

• Can I return an item purchased using a discount code or offer?

  Yes, discounted items can be returned unless specifically marked as “Final Sale” or “Non-Returnable.” However, the refund will only be for the amount paid after discount.

• Do I need to return the product in its original packaging?

  Yes, all items must be returned in their original box with tags and invoice. Damaged or unboxed returns will be declined.