Can I return an item purchased using a discount code or offer?
Yes, discounted items can be returned unless specifically marked as “Final Sale” or “Non-Returnable.” However, the refund will only be for the amount paid after discount.
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I used a discount coupon. Will I get the full amount refunded?
The refund will be based on the amount you actually paid after applying the coupon. Discount values are not refunded.
What if the courier partner didn’t pick up my item?
If the pickup attempt fails, a new attempt will be scheduled. Please ensure: • The item is packed and ready • Your phone is reachable • You're available at the pickup location If all attempts fail, the return request will be cancelled.
Do you offer same-day or express delivery?
At present, same-day delivery isn’t available. However, we’re working on introducing express delivery options in select pin codes. We currently partner with top logistics providers to ensure timely and safe delivery, but if you have urgent needs, ...
Will I be charged for returning an item?
Returns are completely free of cost — no reverse shipping fees.
What is return policy?
We offer a 15-day return window from the date of delivery for our products. You can return an item if: • It is unused and in its original packaging • It includes the original tags and invoice • It is not a non-returnable category (e.g. socks, ...