Do you offer same-day or express delivery?

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• Can I change the delivery date once the order is out for delivery?

  While we don’t support scheduled delivery through our platform, you can coordinate with the delivery executive once you receive the out-for-delivery message.

• What if I miss the delivery attempt?

  Don't worry — our delivery partner will attempt to deliver your order up to 3 times. You can also call the delivery executive or reschedule via the tracking link if the feature is supported by the courier.

• Can I schedule delivery for a specific date or time?

  We currently do not support scheduled delivery. However, after your order is dispatched, you can coordinate with the delivery executive for a convenient time, depending on their availability.

• Will I be informed before the delivery is made?

  Yes. Once your order is out for delivery, you'll receive an SMS or WhatsApp message with estimated delivery timing. Most of our courier partners also call before arriving at your location.

• Can I change my delivery address after placing the order?

  Yes — but only if your order has not been dispatched yet. To change your delivery address: Contact our customer support team as soon as possible Provide your Order ID and new address. Once dispatched, the address is locked in and cannot be updated. ...