Can I change the delivery date once the order is out for delivery?

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• Can I change my delivery address after placing the order?

  Yes — but only if your order has not been dispatched yet. To change your delivery address: Contact our customer support team as soon as possible Provide your Order ID and new address. Once dispatched, the address is locked in and cannot be updated. ...

• Why is my order delayed beyond the promised delivery date?

  Delays can happen due to: Weather conditions Local restrictions or strikes High volumes during sale periods In such cases, we proactively notify you via SMS or email. If it’s been more than 2 days beyond the promised date, please contact us.

• Can I schedule delivery for a specific date or time?

  We currently do not support scheduled delivery. However, after your order is dispatched, you can coordinate with the delivery executive for a convenient time, depending on their availability.

• What if I miss the delivery attempt?

  Don't worry — our delivery partner will attempt to deliver your order up to 3 times. You can also call the delivery executive or reschedule via the tracking link if the feature is supported by the courier.

• Can I cancel the order after it's shipped to avoid delivery?

  Once shipped, cancellation will not be possible via the website. However, you can refuse the delivery when it arrives.