Why is my order delayed beyond the promised delivery date?
Why is my order delayed beyond the promised delivery date?
Delays can happen due to:
Weather conditions
Local restrictions or strikes
High volumes during sale periods In such cases, we proactively notify you via SMS or email. If it’s been more than 2 days beyond the promised date, please contact us.
While we don’t support scheduled delivery through our platform, you can coordinate with the delivery executive once you receive the out-for-delivery message.
We currently do not support scheduled delivery. However, after your order is dispatched, you can coordinate with the delivery executive for a convenient time, depending on their availability.
Yes — but only if your order has not been dispatched yet. To change your delivery address: Contact our customer support team as soon as possible Provide your Order ID and new address. Once dispatched, the address is locked in and cannot be updated. ...
Don't worry — our delivery partner will attempt to deliver your order up to 3 times. You can also call the delivery executive or reschedule via the tracking link if the feature is supported by the courier.