I returned the product but haven’t received a refund confirmation.

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• My product was returned, but I got a rejection message.

  This means the product didn’t pass QC. It will be sent back to your address. No refund is issued for QC-rejected items.

• What if my refund is delayed?

  If it's been more than 7 working days post pickup and you haven’t received the refund you may reach out to us on our registered email ID.

• What should I do if my order shows ‘Delivered’ but I haven’t received it?

  Sometimes, courier partners may mark an order as "Delivered" even before it's physically handed over. Here's what you should do: Check with neighbors, security personnel, or reception desks (especially for office addresses) Wait for 24 hours – the ...

• I returned multiple items. Why did I receive a partial refund?

  Refunds are processed item-wise based on what has been returned and cleared by our QC team. You’ll receive separate refund notifications for each item.

• My order status says "Shipped" but I haven’t received tracking details

  Tracking details are usually updated within 24 hours of dispatch. If it’s been longer, contact customer support with your Order ID.