What if I’ve lost my invoice? Can I still return the product?

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• Will I get a GST invoice along with the refund?

  GST invoices are not automatically included with the refund.If you require a GST invoice for your order, please reach out to us and our team will assist you.

• Do I need to return the wrong or damaged product?

  Yes, the original item must be returned. Please ensure: • The item is packed with tags and invoice • You do not return products without approval from our team

• My product was returned, but I got a rejection message.

  This means the product didn’t pass QC. It will be sent back to your address. No refund is issued for QC-rejected items.

• Do I need to return the product in its original packaging?

  Yes, all items must be returned in their original box with tags and invoice. Damaged or unboxed returns will be declined.

• How is the product picked up from my location?

  • A courier executive will pick up the item from your registered address. (A quality check will be conducted before accepting the item.) • Please ensure the product is securely packed and ready. • Our delivery partners will attempt up to 3 pickups. ...