Do you accept return requests for gift orders?

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• Can I ask for a refund if I received a gift item?

  No. Refunds are issued only to the original purchaser’s account or payment mode.

• Can I raise a return request after 15 days?

  No. Return requests raised after 15 days of delivery will not be accepted.

• What if I don’t raise the wrong, defective, or damaged item received issue within 48 hours?

  Claims related to wrong, defective, or damaged products must be submitted within 48 hours of delivery. Requests raised beyond this period will not be accepted.

• Can I return an online order to your retail store?

  At this time, store return is not available for online orders. Please use the online process to initiate your return.

• What is Shoe Depot's Shipping Fee Policy?

  we strive to provide fast, reliable, and convenient delivery across India. Here’s how our shipping charges work: Free Standard Shipping on orders above ₹1,000 Shipping Fee of ₹75 applies to orders below ₹1,000 Cash on Delivery (COD) is not available ...