Delivery isn’t available at my address. What should I do?

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• Do you offer same-day or express delivery?

  At present, same-day delivery isn’t available. However, we’re working on introducing express delivery options in select pin codes. We currently partner with top logistics providers to ensure timely and safe delivery, but if you have urgent needs, ...

• Can I change my delivery address after placing the order?

  Yes — but only if your order has not been dispatched yet. To change your delivery address: Contact our customer support team as soon as possible Provide your Order ID and new address. Once dispatched, the address is locked in and cannot be updated. ...

• Can I change the delivery date once the order is out for delivery?

  While we don’t support scheduled delivery through our platform, you can coordinate with the delivery executive once you receive the out-for-delivery message.

• What should I do if my order shows ‘Delivered’ but I haven’t received it?

  Sometimes, courier partners may mark an order as "Delivered" even before it's physically handed over. Here's what you should do: Check with neighbors, security personnel, or reception desks (especially for office addresses) Wait for 24 hours – the ...

• Can I get the refund as store credit or wallet balance instead?

  Currently, we only offer refunds to the original payment source. Store credit option isn’t available.