Can I raise a return request from outside India?
Can I raise a return request from outside India?
Currently, return pickups are only available within India. If you are outside India, please contact our support team for guidance.
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Can I raise a return request after 15 days?
No. Return requests raised after 15 days of delivery will not be accepted.
Can I return multiple products in a single request?
No. Each item must be returned separately. A unique AWB will be generated for each request.
Can I cancel my return or replacement request?
The return request can only be cancelled at doorstep when the courier executive comes for the pick up.
My return request was rejected. What should I do now?
If your return was rejected due to quality check failure or incorrect packaging, we will not be able to process a refund . You may reach out to our support team for further clarification.
Can I change my refund mode after placing the request?
No, refunds are processed to the original payment mode, it cannot be changed.