Is the delivery fee also refunded?

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• What is Shoe Depot's Shipping Fee Policy?

  we strive to provide fast, reliable, and convenient delivery across India. Here’s how our shipping charges work: Free Standard Shipping on orders above ₹1,000 Shipping Fee of ₹75 applies to orders below ₹1,000 Cash on Delivery (COD) is not available ...

• What if I miss the delivery attempt?

  Don't worry — our delivery partner will attempt to deliver your order up to 3 times. You can also call the delivery executive or reschedule via the tracking link if the feature is supported by the courier.

• Will I be informed before the delivery is made?

  Yes. Once your order is out for delivery, you'll receive an SMS or WhatsApp message with estimated delivery timing. Most of our courier partners also call before arriving at your location.

• Can I change the delivery date once the order is out for delivery?

  While we don’t support scheduled delivery through our platform, you can coordinate with the delivery executive once you receive the out-for-delivery message.

• I used a discount coupon. Will I get the full amount refunded?

  The refund will be based on the amount you actually paid after applying the coupon. Discount values are not refunded.