How will I know if my return is approved or rejected?

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• My return request was rejected. What should I do now?

  If your return was rejected due to quality check failure or incorrect packaging, we will not be able to process a refund . You may reach out to our support team for further clarification.

• Will I get a replacement or refund for wrong/damaged items?

  Yes. Once images are approved, a return pickup will be arranged and a refund will be initiated.

• Where will I receive my refund?

  Refunds will be processed to the original payment method. For Cash on Delivery orders, we’ll ask you to provide your bank account details via a secure form.

• When will I receive my order?

  We process and dispatch orders as quickly as possible. Delivery timelines depend on your location: Metro Cities (like Mumbai, Delhi, Bangalore): 2 to 4 working days Tier 2 / Tier 3 Cities & remote areas: 4 to 7 working days Once your order is ...

• I paid via EMI. How will the refund work?

  If you paid via EMI, the refund will be processed to your credit card/bank. Please contact your card issuer for EMI closure or adjustment.