Can I get a refund in Metro Wallet or store credit instead of my original mode?

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• Can I get the refund as store credit or wallet balance instead?

  Currently, we only offer refunds to the original payment source. Store credit option isn’t available.

• How will I get my refund?

  Refunds are credited to the original payment method - credit card, UPI, wallet, or net banking. COD orders are refunded via bank transfer.

• Can I change my refund mode after placing the request?

  No, refunds are processed to the original payment mode, it cannot be changed.

• How long does it take to get a refund after return?

  Once the item passes quality inspection, the refund will be processed to your original payment method within 5–7 working days. You’ll be notified via SMS once the refund is processed.

• Will I get a GST invoice along with the refund?

  GST invoices are not automatically included with the refund.If you require a GST invoice for your order, please reach out to us and our team will assist you.