Can I change my refund mode after placing the request?

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• Can I change my delivery address after placing the order?

  Yes — but only if your order has not been dispatched yet. To change your delivery address: Contact our customer support team as soon as possible Provide your Order ID and new address. Once dispatched, the address is locked in and cannot be updated. ...

• Can I get a refund in Metro Wallet or store credit instead of my original mode?

  Currently, refunds are processed to the original payment mode. Store credit is not available.

• Can I ask for a refund if I received a gift item?

  No. Refunds are issued only to the original purchaser’s account or payment mode.

• Can I return multiple products in a single request?

  No. Each item must be returned separately. A unique AWB will be generated for each request.

• Can I cancel my return or replacement request?

  The return request can only be cancelled at doorstep when the courier executive comes for the pick up.