Customer Care Test 2

Customer Care Test 2


First Check

Hi Team, 

Recently I purchased shoes from Metro in September. Within a month the sole started to open and also the heels started getting to show the marks and I was getting pain. I gave it to get them fixed and only the sole was patched after 20 days of service. 


Second Check

While the other problem with the heel-sole was not even considered. 

Is this how the brand provides the quality. I would have rather gone for another trustworthy brand. This was my first try in metro and I am totally dissatisfied with the quality of the product and the service. 


Third Check

The shoe is now at the nearest metro shoe shop. I want a refund for my shoe since I have paid almost 2K for them. 

Please work on this with priority.